Chrome-Bones.com is an online retailer providing competitive prices on luxury dog products. Chrome-Bones aims to provide a great user experience when shopping on Chrome-Bones.com by offering high quality luxury dog products along with the best customer service.
Our company is based in Pittsburgh,PA with nationwide offices. We ship worldwide via FedEx, UPS, and First-Class Priority Mail.
Our company has been in business for 15 years & we have managed to build up a reputable brand online. We have a great team here who aims to provide the best customer service along with the best luxury dog products available.
If you have any questions, please feel free to reach out to us through the contact page or email us directly at firstname.lastname@example.org and we will be sure to get back with you in a timely manner. Please allow 12-24 hours.
Address : 461 MELWOOD AVE PITTSBURGH, PA 15213
Support Email: Support@Chrome-Bones.com
Shipping & Returns
If your order is in stock and we process the charges to your credit card, it will ship out within the next 1 business day from the date of your order. We will send you the tracking information within 12 hours of your order leaving the warehouse to the email address you provided while making your purchase. If you do not receive any tracking information from us within 72 hours of your completed purchase, feel free to follow up with us at email@example.com
Please inspect the packaging of your item(s) when they arrive and if you notice any damages, please be sure to send us photos to firstname.lastname@example.org and we will send you a same day replacement.
Cancellation & Refunds:
All orders cancelled after 48 hours are subject to an Administrative Fee of $25 whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for the actual return shipping charges. Refunds will only be issued to the original credit card that you used when placed the order.
If the product you receive is not as described or is of poor quality, you may return the item within 30 days of receiving the item and receive a full refund. No questions asked. If 30 days have gone past since receiving your item, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return or refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Why Shop From Us
You get a full 30 days to return your item to us. If it doesn’t fit, it breaks, you’ve changed your mind or for no reason whatsoever simply send it back to us and we’ll cheerfully refund you every cent.
Returns are easy, simply email us at email@example.com for a return number and send your item to our returns center for fast processing. We’ll get you a replacement or refund in a snap!
We insist that you love everything you buy from us. If you’re unhappy for any reason whatsoever, just let us know and we’ll bend over backwards to make things right again.
Ordering from Chrome-Bones.com is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
We Support Dog Charities
Chrome-Bones.com supports many dog charities around the United States. A portion of your order total will help a shelter dog in need.